Privacy Policy for Pack

Effective Date: 10/10/2024

Welcome to Pack! We respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app, website, and services (collectively, the “Services”). Please read this policy carefully to understand our views and practices regarding your information and how we will treat it.

1. Information We Collect

We collect the following categories of information:

1.1 Personal Information Linked to Your Identity

The following personal data may be collected and linked to your identity:

• Contact Information: Name, phone number, email address, or other contact details.

• Identifiers: User ID, device ID.

• User Content: Photos, videos, profile information, and other content you upload to the app.

1.2 Personal Information Not Linked to Your Identity

The following data may be collected but not linked to your identity:

• Location Data: Precise location information, if you have granted permission.

• Usage Data: Product interaction, app usage data, and activity patterns.

• Identifiers: Certain identifiers like device ID for analytics and functionality purposes.

• Diagnostics Data: Crash logs and diagnostics information for troubleshooting and improving the app.

2. Data Types and Purposes of Collection

We collect data for various purposes to ensure the best user experience and app functionality. Below are the data types and their corresponding purposes:

2.1 Contact Information

• Name and Phone Number: Used for app functionality (e.g., account creation, authentication) and product personalization. This information is linked to your identity.

• Other Contact Information: Used for product personalization and is linked to your identity.

2.2 Location Data

• Precise Location: Used for app functionality, such as connecting with friends nearby, and product personalization. This information may be collected but not linked to your identity unless specified.

2.3 User Content

• Photos or Videos: Used for product personalization and to enhance user interaction within the app. Linked to your identity when shared or uploaded.

• Other User Content: Any additional content uploaded is linked to your identity and used for product personalization.

2.4 Identifiers

• User ID: Used for analytics, product personalization, and app functionality. Linked to your identity.

• Device ID: Used for analytics and app functionality but not linked to your identity.

2.5 Usage Data

• Product Interaction: Information about how you interact with the app, used for app functionality and analytics.

2.6 Diagnostics Data

• Crash Data: Collected and used for analytics and app functionality to diagnose and improve the app’s performance.

3. How We Use Your Information

We use the information collected for the following purposes:

• To provide and maintain our Services: To create and manage your account, facilitate group connections, and personalize your experience.

• To communicate with you: To send you updates, notifications, and information related to your account.

• To improve our Services: To monitor and analyze usage patterns and trends to enhance user experience.

• For safety and security: To verify your identity and prevent fraudulent activity.

• For marketing and promotional purposes: With your consent, we may send you information about new features, events, and promotions.

4. Sharing Your Information

We may share your information with:

• Service Providers: Third-party companies that perform services on our behalf, such as hosting, analytics, and payment processing.

• Business Partners: If you participate in co-branded services or events, your information may be shared with our partners.

• Legal Compliance: If required by law or in response to a legal request, we may disclose your information to authorities.

• With Your Consent: In any other situation where you have given us explicit consent to share your information.

5. Your Rights and Choices

5.1 Access and Update

You can access and update your information through your profile settings in the app. If you wish to delete your account, you can do so through the app settings or by contacting us at contact@packapp.co.

5.2 Marketing Communications

You may opt-out of receiving marketing emails by following the unsubscribe instructions included in these emails or by contacting us at [support@packapp.com].

5.3 Location Data

You can control the collection of location data by adjusting your device settings.

6. Data Security

We use a variety of security measures, including encryption and authentication tools, to help protect your information. While we strive to protect your data, no security measures are perfect, and we cannot guarantee the security of your information.

7. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website or app. Your continued use of the Services after any changes means that you accept the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Pack Social, LLC

Email: contact@packapp.co